Orusta Community Guidelines
Last updated: 22 August 2026 Version: 3
Orusta, operated by Challenge Arena Software FZCO, brings together a global sports community around self-improvement, fair play and healthy competition. So that everyone can enjoy it, we apply a zero tolerance policy towards harmful behaviour. These guidelines form an integral part of our Terms of Service.
Our principles
- Mutual respect: every member deserves to be treated with dignity.
- Fair play: talent and hard work are the only currency that counts.
- Safety: no content and no behaviour should put anyone in danger, online or in real life.
- Transparency: moderation is human, fair and responsive.
Strictly prohibited content
The following content results in immediate removal and, depending on its seriousness, a temporary or permanent ban:
- Nudity, sexual or sexually suggestive content
- Gratuitous violence or gore
- Hate speech, racism, xenophobia, homophobia, transphobia, misogyny
- Harassment, intimidation or threats
- Content involving minors in an inappropriate context
- Impersonation of a person or an entity
- Doxxing or disclosure of another person's personal information without consent
- Mass self-promotional content, spam or advertising links
- Glorification of suicide, self-harm or eating disorders
- Promotion of illegal products or doping substances
- Content inciting real-world violence
- Faked videos, deepfakes or manipulated media presented as real
Sporting integrity, ranked mode and anti-cheat
Orusta rests on trust in the reality of performances. Any attempt to falsify a performance, a leaderboard position or a battle is a serious breach. The following are prohibited:
- pre-recorded or replayed videos, or videos downloaded from other sources;
- simulated movements intended to deceive the automatic counting of repetitions;
- the use of bots, scripts or automatic detection software;
- the creation of multiple accounts in order to manipulate the leaderboards or battles;
- collusion between players to falsify a result, including in stake-based battles;
- sharing battle codes in order to cheat together.
Ranked mode. Access to ranked is a privilege. Where cheating is established or strongly suspected, we may cancel the scores and ranks obtained improperly, exclude the account from ranked (temporarily or permanently), and, depending on the seriousness, ban the account from all of the Services. Signals are detected automatically, but any significant sanction is decided by our team, never by an algorithm alone.
Behaviour during live battles
A battle broadcasts your camera and your microphone in real time to your opponent and, where applicable, to spectators. The same rules apply live as everywhere else:
- no nudity or sexual content on camera;
- no insults, harassment or hate speech on the microphone;
- no exposing third parties (people around you) without their agreement.
Any breach during a live battle may result in immediate exclusion from the battle and a sanction on the account.
Clubs and messaging
Clubs and messaging are spaces for exchange, not lawless zones. The rules above apply to your private messages, your club discussions and any content you share there.
- Club leaders are required to enforce these rules within their club.
- Harassment, spam, prohibited content or incitement to cheat in a chat are sanctioned just as they are anywhere else.
- Your messages are not end-to-end encrypted and may be reviewed by moderation if reported.
Sports meet-ups: your safety first
The meet-up feature allows you to organise sports sessions with other members. A meet-up takes place in real life, with people we do not vet. A few common sense rules, never to be overlooked:
- meet in a public and busy place;
- tell someone close to you where you are going and when;
- do not give out your address, your banking information or personal documents;
- never follow anyone to an isolated place, and trust your instincts: at the slightest doubt, leave;
- report any suspicious, inappropriate or pushy behaviour.
Orusta does not verify the identity of its members and neither organises nor supervises meet-ups: they take place between you, outside the app. You take part at your sole responsibility, within the limits set out in our Terms of Service (health warning and liability).
Votes and leaderboards: no manipulation
Votes on challenges and leaderboards must reflect genuine merit. Buying, trading or organised soliciting of votes, the use of multiple accounts to vote, and any coordinated action aimed at artificially inflating or lowering a score are prohibited.
This applies with particular severity to prize-bearing challenges: cheating in one, or attempting to enter with several accounts, results in immediate disqualification, in addition to the sanctions set out below. The full terms are in the Contest Rules.
Moderation and sanctions
- Moderation is triggered by a report or by automatic detection, and reports are handled as promptly as possible.
- An automatic filter may refuse to publish a message containing prohibited terms. The message is then not sent and you are told immediately. This is the only case where automated processing decides on its own: it concerns content that was never published, and it carries no account sanction.
- By contrast, any removal of already published content and any account sanction are decided by a human, never by an algorithm alone.
- These decisions can be contested by writing to legal@orusta.com; they are reviewed again by a human.
Sanctions incurred, according to seriousness and repeat offending. This table gives the maximum, not an automatic outcome: the sanction actually applied is proportionate to the facts, as provided for in the Terms of Service.
| Offence | Sanction incurred |
|---|---|
| Isolated offensive language | Warning and removal of the message |
| Repeated harassment | Up to temporary suspension, and a ban in the event of repeat offending |
| Hate speech | Up to a permanent ban |
| Cheating (challenge, ranked or battle) | Cancellation of winnings unduly obtained, and up to exclusion from ranked mode or a permanent ban |
| Cheating in a prize-bearing challenge | Disqualification from the challenge, plus the sanctions above according to seriousness |
| Illegal content | Permanent ban and report to the authorities |
Suspension durations are deliberately not quantified: they are adapted to the seriousness and to any repeat offending. Publishing a fixed scale would tie our hands without bringing anything to the community.
Reporting and blocking
- In a message: long press on the message, then "Report".
- On a profile: "Report" button in the profile menu.
- On a video: report icon on the video.
- You can block a user at any time from their profile.
Contact us
For any question or to contest a decision: legal@orusta.com
Together, let's make Orusta a space where a passion for sport brings people together instead of dividing them.